Customer feedback
I really value feedback from my customers. Feedback is one of the most helpful tools to determine and direct the success of the training and coaching that is provided, ensuring the short, mid and long-term success of the participants.
Below is a selection of feedback spanning different industries and job roles. Please understand that the names of the participants are not to be revealed due to data protection reasons.
Customer feedback
I admit, I had my doubts: a training schedule with 8 training units of 3 hours each – and that during the end of year rush. A virtual training no less. But my doubts were dispelled quickly. Already the first training revealed: This investment would pay off.
- Contents – top!
- Coach – top!
- Teamwork – top!
- Atmosphere – top!
- Leader is actively incorporated into the training as participant – top!
- Solving technical problems – top!
- Testing acquired knowledge – top!
The cooperation with Susie Mathieson is always target-oriented and constructive. Her knowledge of the market and her extraordinary expertise is very helpful for the development of joint strategies and the persuasion of employees and customers. Her extremely positive demeanour and very personal and warm attitude underline her professionalism and dignify her as a person. Moreover, her reliability is one of the factors why my employees and myself love to work with her.
Susie Mathieson works purposefully and effectively. She is always interested in the market and in getting to know the customers thoroughly in order to make the best decisions. The cooperation with Susie was shaped by trust, open communication, sincere interest, factual understanding, and a positive exchange of ideas.
Very dedicated and likeable coach with a high competency in her field. Each session was prepared and structured thoroughly. All questions were answered at all times. The needs of the participants always have top priority. If a participant has a pressing issue, it is solved before the training goes on. All of this is topped off by the extroverted attitude and the English accent, which provided for a relaxed atmosphere.
Reference industries
Automotive
Telecommunications
Retail
